Frequently Asked Questions

Can you borrow materials in other libraries of Artevelde University of Applied Sciences?

Yes. As a student/staff member/registered borrower you can borrow items in each Artevelde library. Items can be returned in any library.

Borrowing/returning

Employees can have materials from other libraries delivered to their campus. Email the media library of your campus for this, or reserve the material online via the media library portal and have it transferred to the desired campus.

Students borrow the material themselves in one of the four libraries. The material can be returned in any library.
Note: there are exceptions for campusses without a library. Contact your library or check the homepage of the media libraries on the Artevelde website.

Can you borrow items in libraries of Association Ghent University?

Yes. As a student or employee of Artevelde UAS you can make use of the libraries of the Association Ghent University. These are Ghent University, HoGent, Artevelde UAS and HoWest.Use your student or employee card.

Can you borrow items from other libraries (= not Artevelde University of Applied Sciences libraries)? How can you do this?

As a student or employee, you can request a book or article from another library via interlibrary loan (ILL) .

How to request an ILL

1. First, make sure the publication is not available in one of our own libraries or databases.

2. Look up if the publication is available in another library and collect as much bibliographical information as you can. These are websites you can use:

- Unicat (Publications of academic libraries in Belgium)
- Bibliotheek.be (publications of public libraries in Belgium)
- Antilope catalogus (Journals available in Belgian academic libraries)

3. Send your request to mediatheek.ibl@arteveldehs.be

The more accurate your request, the sooner it will be processed!

Pick-up:
You will receive an email when the item has arrived. You can collect it at the library desk. Articles are sent by email if possible.

Return:
Articles do not need to be returned. Books can be returned at the library desk.

Price:
Students: €2,00 per item
Employees and researchers: free of charge

How is the fine calculated?

For items that you return late, you will be fined €0,10 per item/ per day.

You receive an e-mail when the lending period is almost over.
Tip: Don't let the fine get too high! Bring everything back on time or ask for a renewal. You can do this yourself via our website or come and ask at the library desk.

Library Kantienberg:
The fine for tablets and laptops is €1 per day.

How do you pay for your copies or prints on the multifunctionals?

Students and staff members of Artevelde UAS can use the multifunctionals with their student or staff ID card to print, copy and scan documents.

Students can add print credit to their account on the AHS online shop on MyDinar. You can add €3, €6 or €9.
Staff don't need to request print credit.

Visitors can buy a visitor card at the library counter. The card costs €5.00. If your print value is depleted, you can buy a new one. It is not possible to print or make a scan with a visitor card.

How much credit does my card have?
You can check this through the webshop on Dinar or after logging in on the multifunctionals. If you choose the option ‘Secure print’ and then check ‘Balance’ you can see the amount that is currently on your card.

How much does it cost to print or make copies?
In this FAQ you can find more information concerning printing costs.

Which citation style should you use for bibliographical references?

Artevelde University of Applied Sciences uses the APA Style* for bibliographical references in assignments, course books, bachelor's theses, lesson plans, publications, etc. The library has created a manual with examples: APA Manual.
In the course Information Literacy you will find more manuals on the use of the APA format in Mendeley, Word or Zotero.

Tip
Do you consult the APA Manual regularly? Copy the link and add a shortcut on your desktop or in your favourites folder. There is little point in copying or saving the file, as you will not get any updates or corrections.
Any specific APA questions? Mail to liesbeth.devogelaere@arteveldehs.be.

*APA: American Psychological Association

How can you access the wireless network (Wi-Fi) in the library?

Students and staff members Students and staff members have access to the internet in every library through the Eduroam network.

External visitors can connect with the wifi through the network ‘AHS-Gasten’.

More infomation about the different networks

Guest account for computers
Staff members can request a guest account for external users here. The account is active within 10 minutes.

Can you use a card reader for electronic identity cards in the library?

You can use a card reader for electronic identity cards in every library. Ask for more information at the desk.

Can you bind materials in the library?

You can use a binding machine in media library Kattenberg and Sint-Amandsberg. Bring the necessary plastic combs yourself.

Where can you return borrowed items?

You can return your borrowed items at the desk or at the self-service station in any media library.

In addition, the Kattenberg, Sint-Amandsberg, and Sint-Annaplein media libraries also offer return boxes.
Where can you find them?

Campus Sint-Amandsberg → in the hallway at the entrance to the media library
Campus Sint-Annaplein → in the hallway at the entrance to the media library
Campus Kattenberg → in the hallway near the cafeteria in Building E (the media library is located in Building F)

You can also return all items using the return boxes at the two media library spots on the campuses Brusselsepoortstraat and Zwijnaardsesteenweg.

How can you make copies on the multifunctionals? How much are they?

In all libraries of Artevelde University of Applied Sciences you can:
- copy in black-white / colour
- copy on A4 / A3
- copy double-sided
- enlarge / crop

Prices:
A4: € 0,05
A3: € 0,10
A4 colour: € 0,30
A3 colour: € 0,60
Double-sided: basic price x2

You pay for copies with your student, employee or visitor card.

Can you laminate posters in the media library?

You can laminate A4 and A3 format in every media library.
The use of the device is free.

Please bring your own laminating pouches, as these are not available at the desk.”

How many items can you borrow?

You can borrow up to 10 items at the same time from the various media libraries of Artevelde UAS.
E.g.: 10 items in Kantienberg media library, or: 4 materials in Sint-Amandsberg media library + 6 materials in Kattenberg…

Can you reserve items? How can you reserve items ?

Only items that are borrowed by other users can be reserved.
For students, this is not yet possible online, but it can be done during your media library’s opening hours: at the desk, by phone, or via email.

AHS staff members can also place reservations online after logging in to the media library portal, using the orange button next to each item in the catalogue.

When the item is available, you will receive a notification by email. You have two weeks to collect the materials.

How can you use the multifunctionals to scan documents?

All multifunctionals have a scan function (Scan-to-Email). You can scan free of charge. Artevelde UAS students and staff members will automatically scan to their personal Artevelde mailbox or OneDrive. You receive the scans as PDF files. It is possible to add different email addresses.

How to scan to email

Place the originals in the feeder or on the scanner plate
Log in using either your student / employee card or manual login
Select ‘Scan’ -→ ‘Scan to mail’
Select your preferred (colour) settings
Press ‘Scan’ and ‘Next’
Now you can add a file name if you desire.

Want to know more?

> Scan to OneDrive

> Scan and convert a document to a Word-file

Which loan periods apply in the library?

The media library has different loan periods:
- 4 weeks: standard loan period, extendable 2 times. Attention! External borrowers cannot extend the loan period!
- 4 weeks: non-extendable
- 1 week: non-extendable
- daily loan: for devices; for internal use only on campus

All branches also have a non-circulating collection. You can only consult those on-site. Non-circulating materials can be recognised by the red sticker. Magazines are not loanable at any of the branches.

Kantienberg Media Library:
- Laptops and tablets must be reserved here. Maximum loan period is 3 days.
- 1 week: headphones, extension cords,…
- 4 weeks and 2 extensions: all other materials; external borrowers cannot extend

Kattenberg Media Library
- 4 weeks and not extending: teaching methods for preschool, primary, and secondary education
Attention! Attention! You can borrow all teaching methods, the red sticker no longer applies!
- 4 weeks and 2 extensions: all other materials; external borrowers cannot extend

Sint-Amandsberg Media Library
- 4 weeks and 2 extensions: all materials; external borrowers cannot extend

Sint-Annaplein Media Library
- 4 weeks and 2 extensions: all materials; external borrowers cannot extend

How can you extend the loan period? How can you do this online?

Loans for 4 weeks (books, game materials, etc.) can be renewed twice, unless the material was reserved by another borrower.

Teaching methods in the Kattenberg media library are an exception to this. You can keep these for three weeks, but you cannot renew them, as we want to make them available to as many users as possible.
Loans for one week cannot be renewed.

As an external user, it is not possible to extend the loan period.

How can you renew your materials online?
Only students and staff of Artevelde UAS can renew online by logging in to the media library portal with their Artevelde username.
Select the materials that you want to renew in ‘My media library’.

What happens if you damage or lose library material?

In case of damage or loss we issue a fine. The librarian determines the fine based on the purchase price of the material.

How can you log in to the library computers?

Artevelde UAS students
Students can use their personal log-in and password to access all computers. You receive the log-in when you register. The log-in is usually active the next working day.

Artevelde UAS staff
Staff members can use their personal log-in to access the library computers. Remember to log in to the staff domain.
Username: Arteveldehs\shortened username + password.

External visitors
External visitors can use a guest account, which you can request at the library desk.

What can you do when a computer acts up?

First, report the problem at the library desk. We contact the IT servicedesk if we can't fix the problem.
The IT servicedesk is responsible for the management and maintenance of the library computers.

Can you access the internet in the library?

You can access the internet on all network computers in the library by using your Artevelde UAS login and password. You can also use the wireless network.

It's also possible to request a guest account at the desk. More information here.

You can also use the wifi network.

Can you use/borrow a laptop in the media library?

Only in Kantienberg media library Artevelde UAS staff members and students can borrow one laptop per person for short-term use.

Students and staff can pick up a laptop in the media library and borrow it for one day (which means it must be returned by the next working day at the latest, before closing time). Reservations are no longer possible.

If you need multiple laptops, or a laptop for a longer period, please contact the ICT Servicedesk. You can also go there in case of technical problems.

Other equipment to borrow are tablets, webcams, headsets, Wacom drawing tablets and Jabra speakerphones. These you need to reserve in advance via Rezervejo.

Click here for useful tips when you are using a loaned laptop and Schoolyear.

How can you borrow materials in the media library?

Students and staff of Artevelde UAS
Students use their student ID card to borrow books and other materials in the library.
Staff members use their staff ID card.

Other users
All other users can borrow materials after registering at one of the libraries. You can register with your identity card or passport at the library desk. You will receive a library card that also allows you to borrow items at the self-service desk. Borrowing books and other materials is free.

Want to know more about loan periods and how many items you can borrow?

How can you print or copy documents on the multifunctionals?

Purchasing print credit and logging in on the printers

As a student at Artevelde UAS, you need to purchase print credit on your student card .
As an external user, you can buy a visitor card at the library counter.
More information concerning print credit can be found here.

To log in on the multifunctionals, you either badge using your student or staff ID card or enter your Artevelde login manually.
External users can log in using their visitor card.
You can then choose out of the following options: secure print, scan or copy and select the desired settings.

Printing and copying from different kinds of devices

The Servicedesk 9090 Portal contains all the information concerning the multifunctional printers (MFP) of Canon.
You can now print from every location (on campus, at home, in Southern France, …) and every wifi network (Eduroam, AHS guests, your own wifi at home, …) or wired network. The only thing you need is an internet connection.

Firstly, you log in through Uniflow. Select Doorgaan met Arteveldehogeschool - login. You can then send your print to AHS Canon MFP:

printing from an Artevelde desktop on campus

printing from an Artevelde laptop

printing from your own laptop

you own a windows device

you own a macOS device

Printing in colour
Default printing is black and white. If you want to print in colour, you can adjust the colour settings on the printer itself.
Select your document(s) on the display and select colour pages through ‘Settings’ -→ ‘Colour mode’. More information concerning colour settings can be found here.

Printing from USB
It is not possible to print directly from your memory stick.
If you wish to print from USB, you will need to do this from your own laptop or a library computer, from which you can open and print the file.

Having trouble printing PDF documents?

Try opening the file in Abode Acrobat DC
In Acrobat DC select ‘File’ -→ ‘Print’ in the menu
Select ‘Advanced’ (can be found next to the printer name, to the right)
Tick off ‘Print as image’

Can you find the study materials for your study programme in the library?

Every library has the course books and study materials for your study programme. These materials can be presented separately or integrated in the collection depending on the location.

Are there tablets available in the library? Can you make a reservation?

You can borrow tablets in Library Kantienberg. You need to book this equipment in advance via Reservejo.

General rules
Loan period: 1 working week

Other equipment that you can borrow are laptops, webcams, headsets, Wacom drawing tablets and Jabra speakerphones. Consult this FAQ item for more info.

Can you consult newspapers and magazines in the library? Can you also do this online?

In every media library, you will find printed newspapers and magazines that you can consult on-site.
Interesting for anyone who wants to stay up to date with current events!

Here is an overview of the printed newspapers per media library:

Kantienberg
Mediafin: De Tijd
Groupe Rossel: Le Soir (Namur Luxembourg edition)
Mediahuis: De Gentenaar (Het Nieuwsblad Ghent Region), De Standaard
DPG: De Morgen, Het Laatste Nieuws

Kattenberg
Mediahuis: De Standaard
Mediafin: De Tijd

Sint-Amandsberg
DPG: De Morgen

Sint-Annaplein
Mediahuis: De Standaard
DPG: De Morgen

Online access
All digital newspapers and magazines can be explored via the ‘Digital Collection’ on the media library platform.
Don’t forget to log in to view the login details!
You can further refine your search by selecting ‘newspaper’ or ‘magazine’ as the publication type in the left column.

For example, search for De Standaard, The New Yorker, …

More information about following the news (via Belga Press, PressReader, online (international) newspapers) can be found here.

How can you register for the press database BelgaPress (content in Dutch and French)

Students and staff of Artevelde University College can use this press database that bundles the content of all Belgian news brands:
newspapers and magazines are searchable, and you can share and print articles.
Access is granted based on your Artevelde email address and password. You can consult the database both from home and on campus.

Link to BelgaPress

What do we mean by information skills?

Information skills are the skills you need to handle information sources efficiently and critically.
Do you find it difficult to find your way among all those information sources and databases?
Then the online course ' information literacy ' is something for you. You can consult the various modules separately: information skills Course.

Where can I find an overview of the latest acquisitions?

Every media library displays the new materials on a shelf near the front desk,
or puts up posters in the media library, hallway, staff room… featuring the new covers.

In addition, each media library also has a profile on Pinterest.
If you have a Pinterest account, you can follow one or several boards.
We announce our acquisitions there, grouped thematically. This way you can follow new publications in the domains that interest you.

Our Pinterest boards:
- Library Kantienberg: acquisitions per domain
- Library Kattenberg: acquisitions per domain
- Library Sint-Amandsberg: acquisitions per domain
- Library Sint-Annaplein: acquisitions per domain

Can you borrow games in the media library?

Yes, we have more than 4000 educational games and methodologies!
You can borrow the game materials (for free) from the four media libraries, or try them out on-site.

Check availability via the catalogue or consult the Spelwijzer for more information.

Loan period for game materials: 4 weeks, renewable twice.
Please note: external users cannot renew their loan period!

TIP! You can find tips & tricks on online teaching methods, themed game kits, inspiration… in the Canvas course ‘Become game-savvy’.

How can you submit a request for a purchase of staff collection?

Staff members of Artevelde UAS can request the purchase of a book on the staff collection budget.
The department controls this budget. The library processes the applications approved by the programme coordinator or dean.
The book remains in your possession until you leave the school.

Procedure
1. Go to My DINAR option applications-forms-request collection staff
2. Choose the department for which you want to make the request.
3. Fill out the form. Some fields are mandatory, others are optional.
4. Send the form. You will receive a confirmation email.
5. The program coordinator or dean will receive an email with your request and will decide whether or not the request is approved.
6. You receive a notification by mail when the material is available.

Contact and questions
Emmanuel Devos (technical problems), Eva Van Wittenberghe (orders)

How can you make a suggestion for a library collection purchase?

Students and staff members can submit purchase suggestions for the library collection.

Procedure: 2 options

Through the form Purchase suggestion library
- 1. Fill in the form Purchase suggestion library as completely as possible.
  > Library purchase suggestion
- 2. We review whether it fits within the collection policy and within the available budget.
- 3. You receive an email when your suggestion is available in the library (optional - see form). The work is reserved in your name for two weeks.
Through a staff member of the library
Another option is that you give the information to a staff member of your library.

Can you still use the media library as a former student or alumnus?

As a former student you are still welcome in the four media libaries!

Status
Graduated?
Until the new academical year starts, you are still a 'student', with all the rights connected (copying, printing, scanning, computers,...).
After the start of the academical year, your status changes to 'external user'.

Lending
Lending materials is free. Register the first time you visit the library. We'll make an account as ‘external user’. You can borrow 10 items for a period of 4 weeks. As an external user, it is not possible to extend the loan period. You will be charged a €0.40 fine per day per item if you return them late.

Copying
You can still use your old student card until the start of the new academical year. After that your account will be closed and the card will no longer be valid. The credit that is connected to your card on the server is no longer available.
It is advisable to use the credit on your account as soon as possible.
After that you will need to buy a visitor card, which you can buy at the library desk. The card costs € 5 (€ 2 for the card + € 3 credit). When the card is fully used, you can switch it for a new one (€ 3) at the library desk.

Printing - scanning
When your student account is closed, printing and scanning is no longer possible.

Computers
Your login and username will remain valid until the start of the new academical year. After that, your login will expire.

Wifi
To get temporary access to the WiFi network, you connect to 'AHS-Gasten'. Open a web browser and choose 'Meld je aan voor gasttoegang.'

Databases
In the media library, as a so-called ‘walk-in user’, you have the possibility to have access to all databases of the Artevelde University College (on-campus).
Attention! The digital education platforms are no longer accessible to external users.

Can external users also use the library?

Everyone is welcome in the library! This is an overview of our services:

External users: everyone who is not affiliated with Artevelde UAS.

Lending
All external users can borrow materials for free after registering at one of the libraries. This is free of charge.

Copying
You can buy a visitor card at the library desk. The card costs € 5 (€ 2 for the card + € 3 credit). When the card is fully used, you can switch it for a new one (€ 3) at the library desk.

Printing
Printing is not possible for external users at this moment.

Scanning
You can request a scan card at the desk in order to scan for free on the multifunctionals.

Computers and Wireless Network
Connect to 'AHS-Gasten'. To receive temporary access to the WiFi network, open a webbrowser and choose ‘Meld je aan voor gasttoegang’ ' The login remains valid for 1 day.

What are digital education platforms? How can you consult them?

By ‘digital teaching methods’ we mean all digital content accompanying textbook series for primary and secondary education. Each publisher has its own digital education platform, which generally includes study books, teacher guides, and supplementary teaching materials.
These digital education platforms are freely accessible to students and staff of Artevelde UAS.
These are not available for external users.

Browse the available resources in the Digital Collection on the media library portal.
Don’t forget to log in to view the login details!
These are only visible to students and staff of Artevelde University College.

How do you get access?

Digital education platforms for primary education: an overview (in Dutch)
You can click through to the info sheets for each platform.

Digital education platforms for secondary education: an overview (in Dutch)
You can click through to the info sheets for each platform.

How can you access the databases off campus?

As a student or staff member you can access (most of) the databases outside Artevelde UAS [off-campus access / home access / VPN ].

Here you can find the manual created by the ICT Office.

Connecting to the digital collection now also happens with Single Sign On.

Problems?

If you have problems accessing the databases, we advise that you delete the cache of your browser (= temporary internet files). This often solves the problem.

Still experiencing problems? Contact the service desk.

How do you cite correctly?

You can find all information concerning copyright and referencing according to APA in the canvas course Information Literacy.

What are databases? How can you consult them?

A database is a collection of information sources that are accessible online: journal articles, e-books, reports, theses, documents, etc. You can consult our databases through the search tool on the website.
-Select EBSCO Discovery Service (press the 'Databases' button). Now you can search directly in the most important scientific databases. Artevelde University of Applied Sciences students and staff members can continue directly to the articles.
-Select Digital collections. Here you can check if a certain database is available. Artevelde University of Applied Sciences students and staff members can continue to the login data and search in the database.

ACCESS
They are either freely accessible, accessible after logging in, or can be searched directly with EBSCO Discovery Service (EDS).

Access via IP range: on campus
A number of databases are accessible via IP range. You can consult them anywhere on Artevelde University of Applied Sciences after logging in to the computer. External users can consult databases during their visit to the library.

Access via IP range: off campus [off-campus access]
As a student or employee of Artevelde University of Applied Sciences, you can also consult these databases at home after installing the VPN.

Access with Arteveldelogin
A number of digital sources are accessible after logging in with a username and password. You can find the login data through the search box. To see the login details, you need to log in. Only students and staff of Artevelde University of Applied Sciences can do this.

Access with personal login
For some databases, you first have to register based on your Artevelde email. You create a personal login, with which you can sign in, e.g., Financial Times.
Only students and staff of Artevelde University of Applied Sciences can access these databases.

What can the library do for researchers at the Artevelde University of Applied Sciences?

Who is a researcher?
- Students doing research in the context of an assignment or bachelor’s thesis, or who try to tackle a problem with an inquisitive attitude
- Staff members involved in practice-oriented scientific research of Artevelde University of Applied Sciences.

Libray services: your partner in research
As a library we can help researchers in the different stages of the research process:
- Enhancing you information and research skills
- Finding and gathering information
- Making your research results visible and accessible

Pay us a visit at the library. We will discuss what we can do to help you.

Read here how you can request material from other libraries (ILL)

Can you use lockers to store materials safely during your library visit?

Most campuses have lockers close to the media library where you can leave your materials. You can open the lockers with your student card.
On the Kattenberg and Kantienberg campuses, lockers are available near the media library.

How to get access to the Education Archive (in Dutch only)?

This service is only available in Dutch for Flemish staff and students of Education. Please contact librarian Sara Goris for more information.

Which services are linked to your student ID card?

With your student ID card you can:
- Borrow in the four Artevelde libraries: Kantienberg, Kattenberg, Sint-Amandsberg, Sint-Annaplein
- Use the libraries of the Association Ghent University (University Ghent, HoGent, HoWest)
- Use the multifunctionals on all campuses: to copy, print and scan documents
- Use the lockers (Kattenberg, Kantienberg, Sint-Amandsberg)
- Access the campus or certain premises: sometimes you need to badge with your student ID card

With your login you can:
- Login to the library website. You can view your loan history, renew online, access the digital library, create personal reading lists
- Make a reservation for a laptop, tablet or other equipment (Kantienberg)
- Login to all computers and on the wireless LAN
- Recharge copying and printing credit in the AHS webshop (My Dinar)
- Use the intranet (my Dinar)
- Access to the electronic learning environment (Canvas)
- Discounts on various activities in Ghent - City of culture.

You can use your student ID card as long as you have a valid Artevelde UAS account.

How can you create a reading list in the Artevelde catalog?

As a student or staff member at Artevelde, you can save search results in a personal reading list. This is useful for collecting physical and digital resources around a specific theme or for a particular audience.

Step 1: Log in

Go to the media library portal
Open the catalog and log in using Artevelde SSO

Step 2: Save search results

Perform a search
Click [star icon] Save next to the desired title
Repeat this for all titles you want to include in a reading list

Step 3: Create a reading list

Click Saved items in the orange bar below the search field
Select the desired titles
Choose Create list
Enter a list name and optionally a list description

Step 4: Set privacy

Choose whether the list:
- Remains private (visible only to you), or
- Is shareable via a unique link

Step 5: Manage your list

View your list and copy the shareable link if needed
Access all your lists via My account > Saved lists (top right)
Options:
- Share via email (with students, teachers, or external contacts)
- Cite (e.g., APA references)
- Move titles to another list
- Delete titles

Tip: Use reading lists to efficiently organize resources for projects, papers, or group work.

What are the possibilities of your borrower account?

Students and staff of Artevelde UAS can log in to the media library portal (top right).”
This way you can manage your loans and personalize the catalog by making reading lists.

You can:

view an overview of everything you currently have on loan
renew a loan yourself
access the login details associated with a digital resource when searching
view your saved searches
add items to a personal reading list
make a reading list public and share it with others
keep track of your borrowing history

What are the library regulations?

The library regulations apply to every library location. It is part of the student's study contract.

ACCESSIBILITY
- The library is freely accessible.
- You can find the opening hours on the website.

BORROWING
- Students and staff members of Artevelde University of Applied Sciences can use their student or employee card for borrowing items.
- External visitors can become members for free after registration with their identity card. Borrowing materials is free.
- You can borrow up to 10 items at the same time.
- Borrowing is personal and you must register at the information desk. You are responsible for the items that are registered in your name.
- We use three loan periods: (1) three weeks (= standard loan period); 2x extendable. (2) For exceptional items, the loan period is one week. (3) Day loans must be returned to the counter before closing time.
- You can renew or reserve items online, at the information desk, by phone or by email. You can only reserve items that are on loan.
- If you return items too late, you will pay a fine of € 0.10 per item per day. Any additional costs for notifications will be charged to you as well. This may be limited to postage costs but if a collection agency is called in, these costs are charged to you as well.
- You must take good care of all items and check if they are damaged before you borrow them.
- If you have lost or damaged a book, then you must pay compensation. The library staff will determine how much you must pay.

FACILITIES
- You can ask the library staff for information and help.
- You can make copies, prints or scans in the library. Bear in mind the legislation concerning copyright.
- The library computers are intended for study and education purposes. Artevelde University of Applied Sciences students and staff members can use their personal account to log in. Other visitors must request a guest login at the information desk.
- The rules of the ICT service apply to the use of computers, the internet and wireless networks.

ATTITUDE
- The library is a space intended for reading, working and studying. Bear this in mind and help us create the appropriate atmosphere. Cell phones and audio devices should be muted.
- After use, you must return items to their place.
- Coats and bags must be left at the provided points.
- Eating and drinking in the library is not allowed.

DISPUTES AND SANCTIONS
- The library staff takes care of all unforeseen circumstances.
- If you use the library, you agree to the regulations. The rules on order and discipline from the study contract also apply in the library.

How can I clear my cache memory?

When you are browsing the internet and visit different websites, your browser saves certain content and data in temporary storage. This temporary storage is called "cache". To get rid of the buildup, you should clear your cache from time to time. The following step-by-step guides show you how:

for Windows
for Apple

How can you lend materials from the material bank?

The material bank contains the following items: kitchen tools, different kinds of research sets, carpenting tools, gardening tools, musical instruments, …

You can find the materials in the catalogue. Enter ‘materialenbank’ as a search term and filter on physical collection and library SAB (Sint-Amandsberg).

This material is NOT currently present in the library of campus Sint-Amandsberg. This is why materials need to be reserved here . Select materialenbank (Sint-Amandsberg) and choose what you need.

Pickups are possible on Monday and Wednesday starting at 10 o'clock, only AFTER making a reservation. You can borrow up to four items for a duration of 21 days. This duration can be extended two times. After that, you need to hand in the materials.

If you hand in damaged materials, then you pay 20% of the buying price as compensation. Should the materials become unusable because of the damage, then you will be asked to compensate for the full purchase price.

For questions or suggestions, send a mail to mediatheek.sintamandsberg@arteveldehs.be.

How can you borrow material from Kronkels?

Library Kantienberg has teamed up with Kronkels, the support centre for occupational therapy. You can borrow their material for free in the library.

Go to the library reservation system
Register when you are a first-time user. Log in when you are already registered
Choose the category – ‘Kronkels – Ergotherapie (Kantienberg)’.
Choose your borrowing period (about 21 days)
You see a list with available items.
Choose one or multiple items. You can use the search bar to type in a specific term. Click on the ‘i’ for more information and a photo.
Scroll down the page and click on ‘reserveer’.

Please take into account that your reservation will be available at the earliest on the next Wednesday after you have made your reservation.

What does the media library offer to help you follow newspapers and current events?

Print newspapers

You can consult print newspapers in every media library. You’ll find an overview per media library here.

Digital newspapers

Belgian newspapers and magazines such as De Morgen, De Standaard, Knack, Mo Magazine, Trends, Apache, and others can be read via Belgapress.
This archive database provides access to articles from 11 Flemish newspapers and 30 magazines (with an embargo of two publications).
Staff and students receive access based on their Artevelde email address.

For international digital content, you can use ProQuest Global News, which offers thousands of major and smaller titles, including The New York Times and The Washington Post.
When you click “view title list”, the complete list will download as a spreadsheet.
Log in with your Artevelde email and password to search ProQuest.

In addition, we also offer direct access to the following international newspapers:

The New York Times (see also ProQuest)
The Washington Post (see also ProQuest)
Financial Times

Digital magazines

All digital magazines and their login details can be found on the media library platform via the “Digital Collection” tile.
Don’t forget to sign in to view the login information!
You can further refine your search by selecting ‘magazine’ as the publication type in the left-hand column (e.g., The New Yorker).

TIP!

The Belgian newspaper Le Soir offers a free online access option for students. Check https://www.lesoir.be/studenten to learn how to get access.
Pressreader: As a member of De Krook, you can use Pressreader for free. This app provides access to more than 7,000 international newspapers and magazines in about 60 languages. More info available online.

How can you import a personal reading list from the catalogue into your Canvas course?

First create a reading list in the catalogue. Follow the steps in this faq-item.

Step 1: Activate the reading list tool in your Canvas course

Go to Settings in your course (at the bottom of the left-hand column) and then open the Navigation tab.
Look for “WMS Reading Lists” in the list and drag it upwards, or click the three dots next to it and select “Enable.”
Don’t forget to click “Save” at the bottom (!)

Step 2: Import your personal reading list into Canvas

In your Canvas course, click “WMS Reading Lists” in the course navigation.
You can edit the imported lists by clicking “Edit Lists.”
Then click “Add new list” and paste the URL of the WMS list you copied in the previous step into the “List URL” field of the pop-up window.
Click “Add list” to confirm.
The next window will display the contents of the list. Check this before clicking “Yes, add list.”
Your list is now saved.